Legal

Privacy Policy

Last updated June 05, 2026  ·  Monaché Ltd  ·  hello@monache.uk

This Privacy Notice for Monaché Ltd ("we", "us", or "our") describes how and why we might access, collect, store, use, and share your personal information when you use our services, including when you visit our website at monache.uk or any of our other websites, download our mobile application, or engage with us in other related ways.

Questions or concerns? Contact us at hello@monache.uk.

Summary of Key Points

This summary provides key points from our Privacy Notice.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on?
  4. When and with whom do we share your information?
  5. Do we offer AI-based products?
  6. How do we handle social logins?
  7. How long do we keep your information?
  8. How do we keep your information safe?
  9. Do we collect information from minors?
  10. What are your privacy rights?
  11. Controls for Do-Not-Track features
  12. US residents — specific privacy rights
  13. Other regions — specific privacy rights
  14. Do we make updates to this notice?
  15. How can you contact us?
  16. How can you review, update, or delete your data?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information you voluntarily provide when you register on the Services, express interest in our products, participate in activities, or contact us. The personal information we collect may include:

Sensitive information. Where necessary and with your consent, we may process financial data. Payment data is handled and stored by Revolut.

Social media login data. If you register using a social media account, we may collect profile information from the social media provider. See Section 6 for details.

Application data. If you use our mobile application, we may collect geolocation information and send push notifications. You can manage permissions in your device settings.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

We automatically collect device and usage information such as IP address, browser type, operating system, language preferences, and information about how and when you use our Services. This is used to maintain security, operations, and internal analytics.

Information collected includes log and usage data, and location data based on your IP address or device GPS (where permitted).

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we have a valid legal reason to do so.

If you are located in the EU or UK: We rely on the following legal bases under GDPR and UK GDPR:

4. When and With Whom Do We Share Your Information?

In Short: We may share information in specific situations and with specific third parties.

5. Do We Offer AI-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence and machine learning.

Our AI Products are designed for: AI predictive analytics and AI automation. All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with third parties.

6. How Do We Handle Your Social Logins?

In Short: If you register using a social media account, we may receive certain profile information.

Where you register using Facebook, X, or another social media account, we will receive profile information from your provider (typically your name, email, profile photo, and public information). We use this information only as described in this Privacy Notice. We are not responsible for other uses of your information by your social media provider.

7. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice.

We retain personal information for as long as you have an account with us, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your information, we will delete or anonymise it.

8. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through organisational and technical security measures.

We have implemented appropriate technical and organisational security measures, including AES-256 encryption for all data at rest and in transit. However, no electronic transmission over the Internet is 100% secure. You should only access the Services within a secure environment.

9. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18.

We do not knowingly collect, solicit, or market to children under 18. By using the Services, you represent that you are at least 18 years of age. If you become aware of any data we may have collected from a minor, please contact us at hello@monache.uk.

10. What Are Your Privacy Rights?

In Short: Depending on where you are located, you may have rights to access, correct, delete, or port your personal information.

In the EEA, UK, Switzerland, and Canada, you have the right to: request access to and obtain a copy of your personal information; request rectification or erasure; restrict the processing of your information; data portability; and not be subject to automated decision-making.

If you are in the EEA or UK and believe we are unlawfully processing your information, you may complain to your UK data protection authority.

Withdrawing consent: You may withdraw consent at any time by contacting us. This does not affect the lawfulness of processing before withdrawal.

Opting out of marketing: You can unsubscribe by clicking the unsubscribe link in our emails or by contacting us directly. You may still receive service-related messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Account Information

To review or change your information, contact us using the contact details below or log in to your account settings. On request, we will deactivate or delete your account from active databases, though we may retain certain information to prevent fraud or comply with legal requirements.

For privacy rights enquiries: hello@monache.uk

11. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track feature. No uniform technology standard for recognising DNT signals has been finalised. We do not currently respond to DNT browser signals. If a tracking standard is adopted in the future, we will update this Privacy Notice accordingly.

12. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a US resident in a state with applicable privacy laws, you may have specific rights regarding your personal information.

Residents of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia may have the right to request access to, correct, delete, or obtain a copy of their personal information, and to opt out of certain processing.

To exercise these rights, submit a request to hello@monache.uk. We have not sold or shared personal information for commercial purposes in the preceding 12 months.

CategoryExamplesCollected
A. IdentifiersName, email, IP address, account nameNO
B. Personal information (CA Customer Records)Name, contact info, financial informationNO
C. Protected classification characteristicsGender, age, national originNO
D. Commercial informationTransaction and payment dataNO
E. Biometric informationFingerprints, voiceprintsNO
F. Internet / network activityBrowsing history, interaction dataNO
G. Geolocation dataDevice locationNO
H. Audio, electronic, sensory informationCall recordings, imagesNO
I. Professional / employment informationJob title, work historyNO
J. Education informationStudent recordsNO
K. Inferences from personal informationProfile or preference summariesNO
L. Sensitive personal informationNO

13. Do Other Regions Have Specific Privacy Rights?

Australia

We collect and process personal information under the obligations set by Australia's Privacy Act 1988. At any time you may request access to or correction of your personal information by contacting us. Complaints about breaches of the Australian Privacy Principles may be directed to the Office of the Australian Information Commissioner.

Republic of South Africa

If unsatisfied with how we address any complaint, you may contact The Information Regulator (South Africa) at enquiries@inforegulator.org.za.

14. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top. If we make material changes, we may notify you by email or by posting a prominent notice on the Services. We encourage you to review this Privacy Notice frequently.

15. How Can You Contact Us About This Notice?

Monaché Ltd

15 Norman Road

London, SW19 1BW

England

hello@monache.uk

16. How Can You Review, Update, or Delete the Data We Collect From You?

You have the right to request access to the personal information we collect from you, correct inaccuracies, or request deletion. To do so, email hello@monache.uk with your request. We will respond in accordance with applicable data protection laws.

© 2026 Monaché Ltd · monache.uk · hello@monache.uk

Registered in England & Wales · ICO Registered · GDPR Compliant